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Privacy Policy

Last updated: January 2026

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MedParent Private Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website or services.

 

By using our website or enrolling in our services, you agree to the collection and use of information in accordance with this policy.

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1. Who We Are

 

MedParent Private Limited is a UK-based tuition and education provider offering academic support for GCSE and A-Level students.

 

If you have any questions about this policy or how your data is handled, you may contact us via the details provided on our website.

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2. Information We Collect

 

We may collect and process the following personal data:

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a) Information You Provide to Us

  • Parent/guardian name

  • Student name and age

  • Email address

  • Phone number

  • Billing and payment details

  • Educational information relevant to tuition

  • Any information provided via contact forms, enrolment forms, or email

 

b) Automatically Collected Information

  • IP address

  • Browser type and version

  • Pages visited and time spent on the website

  • Cookies and similar technologies

 

3. Children’s Data

 

We provide services to children under the age of 18.
 

Personal data relating to children is only collected with the consent of a parent or legal guardian and is processed strictly for educational and safeguarding purposes.

 

We take additional care to protect children’s data and do not knowingly collect personal data directly from children without parental consent.

 

4. How We Use Your Information

 

We use personal data to:

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  • Provide tuition and educational services

  • Manage enrolments, scheduling, and communication

  • Process payments and invoices

  • Respond to enquiries

  • Improve our website and services

  • Comply with legal and safeguarding obligations

 

We will never sell your personal data.

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5. Legal Basis for Processing

 

We process personal data under one or more of the following legal bases:

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  • Performance of a contract

  • Consent (where required)

  • Legal obligation

  • Legitimate interests (such as service improvement and safeguarding)

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6. Data Sharing & Third Parties

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We may share personal data with trusted third parties only where necessary, including:

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  • Payment processors

  • Website hosting providers (e.g. Wix)

  • IT and administrative service providers

  • Legal or regulatory authorities where required by law

 

All third parties are required to handle data securely and in compliance with data protection laws.

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7. Data Storage & Security

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  • Personal data is stored securely using appropriate technical and organisational measures

  • Access is restricted to authorised personnel only

  • Safeguarding records are kept confidential and separately where required

 

While we take all reasonable steps to protect data, no system is 100% secure.

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8. Data Retention

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We retain personal data only for as long as necessary to:

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  • Provide our services

  • Meet legal, accounting, or safeguarding requirements

 

When data is no longer required, it is securely deleted or anonymised.

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9. Your Rights Under UK GDPR

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You have the right to:

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  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data (where applicable)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (where processing is based on consent)

 

Requests can be made by contacting us through the website.

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10. Cookies

 

Our website uses cookies to:

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  • Improve functionality

  • Analyse website traffic

  • Enhance user experience

 

You can control or disable cookies through your browser settings. For more information, please see our Cookie Policy (if applicable).

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11. External Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

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12. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.

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13. Contact Us

 

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details provided on our website.

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